r999 Terms & Conditions
Please read these terms carefully before using r999. By registering an account, you agree to be bound by everything written here.
Table of Contents
Who Can Open an r999 Account?
r999 is open to players who meet all of the following conditions. Creating an account means you confirm that you qualify.
- You are at least 18 years old.
- You are accessing r999 from a jurisdiction where online betting is not explicitly prohibited for you personally.
- You are registering for yourself — not on behalf of another person.
- You have not previously had an r999 account suspended or closed for rule violations.
One Account per Person
Each player may hold exactly one r999 account. Duplicate accounts — even under a different phone number or email address — will be merged or closed. Any balance in a duplicate account may be forfeited. If you think you have accidentally created a second account, contact support immediately at [email protected].
Account Verification (KYC)
r999 may ask you to verify your identity before your first withdrawal. Accepted documents are: National ID Card (NID), Passport, or Driving Licence. The review normally completes within 2 hours. Accounts that cannot be verified may have withdrawals paused until documents are submitted.
Deposits & Payments: How It Works
r999 accepts deposits through the following methods, all settled in Bangladeshi Taka (৳):
| Method | Minimum Deposit | Typical Credit Time |
|---|---|---|
| bKash | ৳250 | ~4 minutes |
| Nagad | ৳250 | ~4 minutes |
| Rocket | ৳250 | ~4 minutes |
| Upay | ৳250 | ~4 minutes |
| Bank Transfer | ৳250 | ~4 minutes |
All deposits must come from an account registered in your own name. r999 does not accept deposits from third-party accounts. Funds received from unverified sources may be held pending investigation.
Getting Your Money Out
| Rule | Amount |
|---|---|
| Minimum withdrawal | ৳1,200 |
| Maximum per day | ৳45,000 (Member tier) |
| Processing time | ~8 minutes after approval |
| First withdrawal review | Up to 2 hours (KYC check) |
Withdrawals are sent back to the same payment method you used to deposit. You cannot withdraw to a different wallet or bank account without contacting support first. Daily withdrawal limits increase at higher VIP tiers — Star members can withdraw up to ৳72,000 per day, Elite up to ৳1,20,000, and Master members up to ৳1,90,000.
r999 reserves the right to request additional documents before releasing large withdrawals. This is a standard fraud-prevention step and not a reason to panic. Most requests are resolved within the same session via our 24/7 live chat.
Bonus Rules: What You Need to Know
Bonuses are credited automatically where eligible. Each bonus carries a wagering requirement before the bonus balance — or any winnings from it — can be withdrawn.
| Bonus Type | Rate | Wagering | Validity |
|---|---|---|---|
| Welcome Deposit Bonus | 180% up to ৳16,500 | 23× bonus amount | 7 days from credit |
| Reload Bonus | 13% on each reload | 23× bonus amount | 7 days from credit |
| Daily Cashback | 1.3% of net losses | No wagering | Credited next day |
| Referral Bonus | ৳100 per qualified referral | 23× bonus amount | 7 days from credit |
Wagering must be completed within 7 days. Bonuses that expire unused are removed without compensation. Only one welcome bonus is available per player, per household, per device, and per payment account.
Which Games Count Toward Bonus Wagering?
Slots, fishing games, and crash games contribute 100% toward wagering. Live casino games may contribute at a reduced rate. Sports bets count only if the minimum odds per selection are met. r999 may update contribution rates; the current rates are always shown in your account bonus panel.
Games, Odds & Betting Rules
r999 offers games from providers including Sexy Gaming, Habanero, Evolution, Ezugi, and Playtech. Each game's RTP (Return to Player) percentage is set by the provider and cannot be modified by r999 or the player.
Minimum and maximum bet limits vary by game. For example, Fortune Mouse (Ezugi) accepts bets from ৳2 to ৳50,000 per round. Cannon Fishing (Sexy Gaming) runs from ৳5 to ৳10,000 per session. Always check the in-game info panel for the exact limits before you play.
In the event of a technical fault during a game round — such as a disconnection or server error — the round outcome will be determined by our system logs. If a round cannot be completed or verified, bets are refunded to your wallet. Decisions made by r999 on disputed rounds are final.
Actions That Will Get Your Account Closed
The following are strictly prohibited on r999. Violations may result in account suspension, balance forfeiture, and a permanent ban:
- Using bots, scripts, or automated software to place bets or interact with games.
- Colluding with other players in live casino games to gain an unfair edge.
- Exploiting software bugs or errors — these must be reported to support immediately.
- Providing false identity information during registration or KYC.
- Opening accounts for other people or allowing your account to be used by someone else.
- Attempting to launder money or use r999 for any unlawful financial activity.
- Abusing bonus promotions through coordinated multi-accounting or deliberate low-risk wagering strategies designed purely to clear wagering requirements.
Playing Responsibly on r999
r999 supports responsible gaming. If you feel your gambling is becoming a problem, please use the tools available in your account settings:
- Deposit limits — set a daily, weekly, or monthly cap on how much you deposit.
- Session time reminders — receive a notification after a set period of play.
- Self-exclusion — temporarily or permanently close your account via live chat. Self-exclusions are applied within 24 hours and cannot be reversed during the chosen period.
r999 is for players aged 18 and over only. If you suspect a minor is using your account, secure your login details and contact support at [email protected] immediately. For external support, please visit our Responsible Gaming page.
Our Responsibility to You
r999 operates the platform on an "as available" basis. We work to maintain uptime, but cannot guarantee that the site will be accessible at all times. Scheduled maintenance will be communicated in advance where possible.
r999 is not liable for losses caused by internet outages on your end, delays in mobile payment networks, or circumstances outside our control. We are not responsible for tax obligations that may arise from your winnings — that is your personal responsibility under your local laws.
Our total liability to any single player for any event is capped at the amount that player deposited in the 30 days preceding the event that gave rise to the claim.
When These Terms Change
r999 may update these Terms & Conditions at any time. When we make material changes, we will display a notice on the site for at least 7 days before the changes take effect. The updated date shown at the top of this page will also change.
Continuing to use r999 after the effective date of a change means you accept the new terms. If you disagree with a change, you should stop using r999 and withdraw your balance before the change takes effect.
Questions About These Terms?
Our support team is available 24 hours a day, 7 days a week. If you have a question about how any part of these terms applies to your account, reach us through:
- Live Chat — available inside your r999 account dashboard, any time.
- Email — [email protected] (responses within a few hours).
Please include your registered phone number in any email, so we can locate your account quickly. For disputes that cannot be resolved through support, r999 may refer to formal arbitration as the final step.